Home » Accessibility Statement

Accessibility Statement

Commitment to Accessibility

475 High Performance Building Supply (“475.Supply”) is committed to making our website accessible and usable for as many people as possible, including individuals with disabilities. We strive to provide an inclusive digital experience for customers browsing content, researching products, and purchasing building materials through our online store.

Our goal is to aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C). These guidelines outline best practices for making web content more accessible to people with a wide range of abilities.

E-commerce & Platform Information

The 475.Supply website is built on the Shopify e-commerce platform. Shopify provides a foundation that supports accessibility features such as semantic HTML, keyboard navigation, and compatibility with assistive technologies. We supplement this foundation through theme selection, content practices, and ongoing review of custom functionality.

As with most e-commerce platforms, some third-party apps, embedded tools, or payment interfaces may be outside our direct control. We make reasonable efforts to select partners that support accessibility and to address issues when they are identified.

Support & Feedback

We welcome feedback and are committed to addressing accessibility concerns in a reasonable timeframe. If you:

  • Need assistance accessing any part of our website
  • Experience difficulty browsing products, adding items to your cart, or completing checkout
  • Encounter barriers when using assistive technology
  • Have suggestions for improving accessibility

Please contact us at info@475.supply or through our website contact form. We will make reasonable efforts to assist you and to improve the accessibility of our site where feasible.

Compatibility

Our website is designed to be compatible with modern web browsers and commonly used assistive technologies, including screen readers and keyboard navigation. For the best experience, we recommend using the latest versions of your browser, operating system, and assistive technology.

While we strive for broad compatibility, some features may not function optimally in all environments, particularly older browsers or legacy devices.

Ongoing Efforts

Accessibility is an ongoing process. We periodically review our website and may use a combination of automated tools, manual testing, and internal review to identify and address potential accessibility issues. As our site evolves—with new products, content, and e-commerce features—we aim to incorporate accessibility considerations into those updates.

Resources

For more information about web accessibility standards and tools, you may find the following resources helpful: